Fair, affordable and does great work. I will definitely use them again. Very nice to deal with.
- (Review left on Google by Jennifer P.)
This is an honest shop. We recently had an engine failure and the staff was very honest and upfront with the issue. They also helped us troubleshoot an issue with another car at no cost as it took them only 5 to determine and fix the problem. Highly recommend this place.
- (Review left on Google by John H.)
I have been a customer for years. They are always accommodating and very polite. Quick, high-quality work in a clean facility. They stand out from other shops!
- (Review left on Google by Jocelyn H.)
When I was having trouble finding a place to inspect my Tesla (yes a lot of places say NO to Tesla Vehicles) TJ was more than welcome to take care of me. He was very interested in learning about the car. Inspection, tires changed and balanced. I would highly recommend. I prefer to take my car to someone who is a true car guy.
- (Review left on Google by Anthony B.)
Mr. Smith's Garage has always delivered on the installation of quality parts and the service is outstanding. Fare prices and will not sell you apart if not needed. When I need parts and service Mr. Smith's Garage is my first and only call.
- (Review left on Google by TJL)
I don't often take the time to write reviews, but looking for an honest and reliable mechanic is such a challenge these days I felt I had to let everyone know that Mr. Smith's garage was upfront, knowledgeable, honest, and quick with their work. I couldn't be happier. Thanks.
- (Review left on Google by Jeremy G.)
Newer Vehicles Generate as Much As 25GB of Data/Hour according to McKinsey. Now That is Extremely Interesting! It is also daunting as we now need to know "what data" right? You also want to know where it is going if anywhere and who owns the data? All interesting questions that we never thought about. Just get in and drive, choose a destination and if a light goes off in the dash you call us here at Mister Smith's Garage to schedule an appointment. We want our Rochester drivers to be informed as always and able to make their choices based on having facts. This is a big change in the automotive-truck service industry and it really has not hit the news at all, so it is up to us to get you up-to-date and informed. Here are the facts and where you can find more information!
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!